The Museum of Contemporary Art Toronto is at the heart of the art ecosystem. MOCA will be ambitiously inclusive, interdisciplinary, and internationally renowned through our work with artists and a place for everyone to explore, provoke ideas, and challenge the current cultural moment.
We intend to achieve this vision through our mission:
- To present rotating exhibitions and programmes that prioritize twenty-first-century artistic production, primarily through the commissioning of new work
- To foster active dialogue and participation, celebrate complexity, and serve as an inclusive cultural hub in a hyper-diverse city and world.
Our values guide our work:
- Equitable, inclusive, and accessible
- Artist-centred, interdisciplinary, and process-oriented
- Critical and transformative
- Reciprocal and relationship-based
- Locally rooted and globally connected
- Courageous and responsible
Position Summary
Posted on: August 16, 2023
Closing on: Open until filled
Location: Toronto, ON
Employment Type: Casual
Remote/Onsite: Onsite
Report to: Visitor Experience Manager
Start date: September 5, 2023
Hourly Rate: $23.15 per hour (plus 4% vacation and 4.5% pay in lieu of benefits)
Benefits: Attractions Ontario and Toronto Attractions Council Reciprocal Benefits
As a Museum Security Guide, the primary responsibility will be the preservation and protection of the museum’s exhibition of artworks, alongside ensuring the security and safety of the museum’s assets, visitors, and staff. This role demands high levels of vigilance, attention to detail, and respect for cultural and artistic assets.
Responsibilities
- Prioritize the safeguarding of the museum’s collection of artwork, ensuring their safety from theft, damage, or any form of interference
- Provide consistent surveillance of artworks, visitors, staff, and museum property
- Stay current with the daily schedule of events
- Control and monitor access to the museum and orient visitors to the museum
- Answering visitor questions concerning exhibits, wayfinding, and facilities and liaising with Visitor Experience Guides when it comes to visitor engagement and exhibition questions
- Conduct routine patrols of the museum premises. May include outdoor areas from time to time
- Detect, investigate, and respond to potential interference of artwork, fire and safety hazards
- Ensuring visitors follow museum rules
- Complete reports as needed
- Review the museum’s surveillance systems when needed
- Manage traffic and visitor wayfinding within the museums
- Provide crowd control and security during museum events, including weekends and holidays
- Undertake other duties as assigned by the supervisor
Skills and Qualifications
- Minimum 1-2 years of experience in a security role
- High school diploma or GED equivalent
- Must be able to work regular weekends, evenings, holidays and special events
- Conflict resolution/de-escalation and anti-oppression training is an asset
- Must have the ability to be both friendly and commanding in communication
- Excellent observational skills and attention to detail
- Ability to work independently
- Ability to interact effectively with a diverse range of individuals
- Physically capable of standing and walking for extended periods, as well as responding to emergencies swiftly
- First aid certification is an asset
- Smart Serve certification is an asset
Equity and Diversity
MOCA Toronto advocates equal opportunity for all employees and applicants for employment and is committed to diversity in the workplace.
We are committed to ensuring that MOCA Toronto is an inclusive space where community members are treated with respect and dignity. MOCA Toronto encourages applications from everyone, including but not limited to women, Indigenous peoples, visible minorities, people with disabilities, and persons of all sexual orientations and gender identities.
How to Apply
Please apply using this application form. Only those selected for an interview will be contacted.